Fortigate series of firewalls, has a means for generation of a show tech-suport as what someone would expect from a cisco device.
Here's how todo the same on a FGT series of firewall.
1: Start a capture of your ssh/telnet session. On unix host and cmd line, execute a script cmd or from a window machine use a putty/secure ssh client that allows for capture.
e.g ( my unix host )
100:~ root# script
Script started, output file is typescript
2: Next login into your firewall;
sh-3.2# ssh email@example.com
3: Next execute a diag debug report cmd from the cmdline;
diag debug report
4: After completion of the cmd and once the output has cease, exit and enter a ctrl-D
FG3K0B3I21809231 # exit
Connection to 217.27.xx.xx closed.
Script done, output file is typescript
5: You should see a file in the current shell directory, as the following
100:~ root# ls -l typescript
-rw-r--r-- 1 root wheel 6284 Nov 12 21:34 typescript
6: Now move and or rename the file. This file will contain you running cfg, and various dagnostic output that fortinet TAC can analyze
A hope you found this tip useful, always take diagnostic reports for TAC
Freelance Network & Security Engineer
kfelix at hyperfeed dot com