A good indication that this is happening can be obtained by looking at the jcagent.log and the jump cloud portal
portal { will show a inactive state }
log { errors on GET/POST to JumpCLoud }
Your fix to the above issues requires you to place exemptions policies for the jump cloud agents based on the URL method https://agent.jumpcloud.com/* or use a explicit proxy.
Also in a bluecoat proxy it can provide errors such as;
Also keep in mind the CA authority is flagged via most SSL site analysis tools
https://www.ssllabs.com/ssltest/analyze.html?d=agent.jumpcloud.com
HTbridge
https://www.htbridge.com/ssl/
Ken Felix
Ken Felix
NSE ( network security expert) and Route/Switching Engineer
kfelix -----a----t---- socpuppets ---dot---com
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